Store Policy

Payment Methods

- Credit / Debit Cards

SHIPPING POLICY

Free delivery on products unless otherwise stated. We aim to get all orders out within 7 days of ordering and then post all orders 2nd class unless otherwise requested. 

All items will be signed for and through Royal mail.

Return & Exchange Policy

If you’re not 100% satisfied with your purchase please contact us via the website within 10 days of purchasing. We will aim to resolve any problem as soon as possible with an exchange or refund offered.

Privacy & Safety

We founded Scented Avenue with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

  • All orders are CLP compliant 

  • Never leave a burner unattended

  • Do not eat

  • Store all wax melts in a cool dry place, out of reach of children

  • Do not use large tea lights in burners (4 hours only)

Wholesale Inquiries

Please contact us directly for any wholesale inquiries